Terms of service

Last Updated: July 31, 2025

Website : Norenza

Website : https://norenza.com

Selling Countries: United States

Customer Service Email: hello@norenza.com

Customer Service Phone: +1-302-215-5702

Company Address: 4 Rue d'Alger, 67000 Strasbourg, France

1. General Terms and Conditions

By accessing and placing an order with NORENZA, you (referred to as "you," "your," or "User") confirm that you agree to and are bound by the following Terms of Service ("Terms"). These Terms apply to the entire website, any associated subdomains, and any email or other form of communication between you and NORENZA.

This document constitutes a legally binding agreement between you and ECOMIA SAS (referred to in these Terms as "NORENZA," "us," "we," or "our"), the provider of the NORENZA website and the services accessible from the NORENZA website (collectively referred to as the "NORENZA Service").

You agree to be bound by these Terms. If you do not agree to these Terms, you must not use the NORENZA. Service. If you violate any of these Terms, we reserve the right to cancel your account or block access to your account without prior notice.

2. Limitation of Liability and Disclaimers

NORENZA strives to ensure the accuracy and reliability of its Service and products. However, the Service is provided on an "as is" and "as available" basis.

• No Warranties: We make no warranties, express or implied, regarding the operation of the Service or the information, content, materials, or products included on this Service. To the fullest extent permissible by applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, non-infringement, accuracy, and freedom from computer viruses or other harmful components.
• Limitation of Damages: Under no circumstances shall NORENZA or its team, directors, employees, agents, or affiliates be liable for any direct, indirect, special, incidental, punitive, or consequential damages, including but not limited to loss of data, profits, goodwill, or other intangible losses, arising from:
• The use of, or the inability to use, the materials on this website or the Service.
• Any conduct or content of any third party on the Service.
• Any content obtained from the Service.
• Unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed its essential purpose.
• User Responsibility: If your use of materials from this site results in the need for maintenance, repair, or correction of equipment or data, you assume any costs thereof. NORENZA is not responsible for any outcomes that may occur during the use of our resources or products.
• Product-Specific Disclaimers (Wireless Scopes & Cordless Lights):
• Safety: You acknowledge that wireless scopes and cordless lights may require proper handling and adherence to safety guidelines. It is your responsibility to read and follow all product manuals, warnings, and safety instructions provided by the manufacturer. NORENZA is not liable for any injury, damage, or loss resulting from the improper use, installation, or maintenance of these products.
• Performance: While we strive to provide accurate product descriptions, performance characteristics (e.g., battery life, wireless range, illumination intensity) are estimates and may vary based on usage conditions, environment, and other factors.

We reserve the right to change prices and revise the use policy of resources at any moment without prior notice.

3. License

NORENZA grants you a revocable, non-exclusive, non-transferable, limited license to download, install, and use the website and Service strictly in accordance with the terms of this Agreement. This license is for your personal, non-commercial use only.

4. Definitions and Key Terms

To help explain things as clearly as possible in these Terms, every time any of these terms are referenced, they are strictly defined as:

• Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
• Company: When this policy mentions "Company," "we," "us," or "our," it refers to ECOMIA SAS, 4 Rue d'Alger, 67000 Strasbourg, France, which is responsible for your information under these Terms.
• Country: Refers to the United States, where NORENZA primarily operates and serves its customers.
• Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit NORENZA and use the services.
• Service: Refers to the service provided by NORENZA as described in the relative terms (if available) and on this platform.
• Third-party Service/Party: Refers to advertisers, contest sponsors, promotional and marketing partners, payment processors, and others who provide our content or whose products or services we think may interest you.
• Website: NORENZA’s primary site, which can be accessed via this URL: https://norenza.com
• You: A person or entity that is registered with NORENZA to use the Services, or any individual accessing or using our Service.

5. Restrictions on Use

You agree not to, and you will not permit others to:

• License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the website or make the platform available to any third party.
• Modify, make derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the website.
• Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) of NORENZA or its affiliates, partners, suppliers, or the licensors of the website.
• Use the Service for any unlawful purpose or for the promotion of illegal activities.
• Interfere with or disrupt the integrity or performance of the Service or the data contained therein.
• Attempt to gain unauthorized access to the Service or its related systems or networks.

6. Return and Refund Policy

Thank you for shopping at NORENZA. We appreciate that you choose our products, including our wireless scopes and cordless lights. We want to ensure you have a rewarding experience while exploring, evaluating, and purchasing our products.

As with any shopping experience, specific terms and conditions apply to transactions at NORENZA. The main thing to remember is that by placing an order or making a purchase at NORENZA, you agree to the terms set forth in our dedicated Return and Refund Policy, along with NORENZA’s Privacy Policy.

If, for any reason, you are not completely satisfied with any good or service that we provide, please do not hesitate to contact our customer service. We will discuss any issues you are experiencing with our product in accordance with our full Return and Refund Policy.

Please refer to our separate, comprehensive Return and Refund Policy for detailed information on returns, refunds, exchange eligibility, return shipping costs, and timelines.

7. Your Suggestions

Any feedback, comments, ideas, improvements, or suggestions (collectively, "Suggestions") provided by you to NORENZA with respect to the website or Service shall remain the sole and exclusive property of NORENZA.

NORENZA shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you. By submitting Suggestions, you grant NORENZA a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, fully paid-up, transferable, and sublicensable license to use and exploit such Suggestions for any purpose.

8. Your Consent

We’ve updated our Terms of Service to provide you with complete transparency into the conditions governing your use of our Service. By using our website, registering an account, or making a purchase, you hereby consent to our Terms of Service and agree to be bound by its terms.

9. Links to Other Websites

These Terms apply only to the Services provided by NORENZA. The Services may contain links to other websites not operated or controlled by NORENZA. We are not responsible for the content, accuracy, or opinions expressed on such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us.

Please remember that when you use a link to go from the Services to another website, our Terms of Service are no longer in effect. Your Browse and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you. We strongly advise you to review the terms and privacy policies of any third-party websites you visit.

10. Cookies

NORENZA uses "Cookies" to identify the areas of our website that you have visited and to enhance your user experience. A Cookie is a small piece of data stored on your computer or mobile device by your web browser.

We use various types of Cookies, including those essential for website functionality and those for performance, analytics, and advertising (as detailed in our Privacy Policy). While some Cookies are non-essential to core functionality, they significantly enhance your experience. For example, without certain Cookies, functionalities like videos may become unavailable, or you might be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously.

Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access certain functionalities on our website correctly or at all. We never place Personally Identifiable Information directly within Cookies.

For more information on how we use Cookies and your choices regarding them, please refer to our Privacy Policy.

11. Changes to Our Terms of Service

You acknowledge and agree that NORENZA may, at its sole discretion, stop (permanently or temporarily) providing the Service (or any features within the Service) to you or to users generally, without prior notice to you. You may stop using the Service at any time. You do not need to specifically inform NORENZA when you stop using the Service. You acknowledge and agree that if NORENZA disables access to your account, you may be prevented from accessing the Service, your account details, or any files or other materials which are contained in your account.

If we decide to change our Terms of Service, we will post those changes on this page and update the "Last Updated" date at the top of this document. For material changes, we may provide additional notice (e.g., via email or a prominent notice on our website). Your continued use of the Service after any such changes constitutes your acceptance of the new Terms of Service.

12. Modifications and Updates to Our Website

NORENZA reserves the right to modify, suspend, or discontinue, temporarily or permanently, the website or any service to which it connects, with or without notice and without liability to you.

NORENZA may from time to time provide enhancements or improvements to the features/functionality of the website, which may include patches, bug fixes, updates, upgrades, and other modifications ("Updates"). Updates may modify or delete certain features and/or functionalities of the website. You agree that NORENZA has no obligation to (i) provide any Updates or (ii) continue to provide or enable any particular features and/or functionalities of the website to you.

You further agree that all Updates will be (i) deemed to constitute an integral part of the website and (ii) subject to the terms and conditions of this Agreement.

13. Third-Party Services

We may display, include, or make available third-party content (including data, information, applications, and other product services) or provide links to third-party websites or services ("Third-Party Services").

You acknowledge and agree that NORENZA shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. NORENZA does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties' terms and conditions and privacy policies.

14. Term and Termination

This Agreement shall remain in effect until terminated by you or NORENZA.

NORENZA may, in its sole discretion, at any time and for any reason, suspend or terminate this Agreement with or without prior notice. Grounds for termination by NORENZA may include, but are not limited to, your breach of these Terms, engagement in fraudulent or illegal activities, or non-payment for services. Upon termination, you must cease all use of the Service, and any outstanding obligations (e.g., payments) will become immediately due.

15. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of France, without regard to its conflict of laws principles. You agree that any legal action or proceeding arising under or relating to these Terms shall be brought exclusively in the courts located in Strasbourg, France. You hereby consent to the personal jurisdiction and venue in these courts.

16. Entire Agreement & Severability

These Terms, together with our Privacy Policy and Return and Refund Policy, constitute the entire agreement between you and NORENZA regarding your use of the Service.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The failure to exercise any right or provision of these Terms shall not constitute a waiver of such right or provision.

17. Contact Us

Don't hesitate to contact us if you have any questions regarding these Terms of Service.

• Via Email: hello@norenza.com
• Via Our Contact Form: CONTACT US
• Via Phone Number: +1-302-215-5702

Company Information

Company Name: ECOMIA SAS

Main Operating Address: 4 Rue d'Alger, 67000 Strasbourg, France

Email : contact@ecomia.fr 

Contact Form: CONTACT US

Phone: +1-302-215-5702

Company Number: 98163469400013

TAX Number: FR02981634694

Customer Service Hours: Monday to Friday, 8:00 AM to 5:00 PM