Privacy policy

Last Updated: July 31, 2025

Website : https://norenza.com

Selling Countries: United States

Customer Service Email: hello@norenza.com

Customer Service Phone: +1-302-215-5702

Company Address: 4 Rue d'Alger, 67000 Strasbourg, France

1. Introduction

At Norenza (operated by ECOMIA SAS), we are deeply committed to protecting your privacy. This Privacy Policy explains in detail how your Personal Data (or Personal Information) is collected, used, processed, disclosed, and protected by Norenza. It also describes your rights regarding your data under applicable laws.

As a company legally established in France, our data processing activities comply with the General Data Protection Regulation (GDPR). For our customers and users in the United States, we also adhere to applicable U.S. federal and state privacy laws, most notably the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your Personal Data as described in this Privacy Policy and our Terms of Service.

2. Definitions and Key Terms

To help you understand this policy, here are some key terms:

• Cookie: A small data file generated by a website and stored by your web browser. Cookies are used to identify your browser, provide analytics, remember information about you (like language preferences or login details), and facilitate certain website functionalities.
• Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to ECOMIA SAS, a company registered in France, with its main operating address at 4 Rue d'Alger, 67000 Strasbourg, France. ECOMIA SAS acts as the Data Controller responsible for your Personal Data under this Privacy Policy.
• Country: Refers to France, where ECOMIA SAS is legally established, and the United States, where our customers and users are located and where we primarily sell our products.
• Customer: Refers to the individual or entity that uses the Norenza Service to purchase products or interact with our platform.
• Data Controller: The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data. (This is ECOMIA SAS).
• Data Subject: The identified or identifiable natural person to whom the Personal Data relates (i.e., you, the user or customer).
• Device: Any internet-connected device, such as a phone, tablet, computer, or any other device that can be used to visit Norenza and use its services.
• IP address: Every device connected to the internet is assigned a unique number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks and can often be used to identify the general location from which a device is connecting to the internet.
• Personal Data (or Personal Information): Any information relating to an identified or identifiable natural person. This includes, but is not limited to, names, email addresses, physical addresses, phone numbers, IP addresses, unique identifiers, and data about your online activity.
• Personnel: Refers to individuals who are employed by ECOMIA SAS or are under contract to perform a service on our behalf.
• Service: Refers to the services provided by Norenza through our website and related applications.
• Third-party Service/Party: Refers to advertisers, contest sponsors, promotional and marketing partners, analytics providers, payment processors, shipping providers, and other entities who provide content or whose products or services we believe may interest you, or who provide services on our behalf.
• Website: Norenza’s primary site, accessible via this URL: https://norenza.com
• You: A person or entity that is registered with Norenza to use the Services, or any individual accessing or using our Service.

3. What Information Do We Collect?

We collect various types of Personal Data from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or interact with our Service. This information is collected to provide and improve our Service, fulfill your orders, and for the purposes outlined below.

1. Information You Provide Directly:
   This includes information you voluntarily provide to us, such as:
• Identifiers: Name, username, email addresses, mailing addresses, billing addresses, phone numbers.
• Commercial Information: Records of products or services purchased, obtained, or considered; purchasing or consuming histories or tendencies.
• Financial Information: Payment information (processed securely by third-party payment processors; we do not store full credit card numbers on our servers).
• Communications: Content of your communications with us, including customer service inquiries.

1. Information Collected Automatically (from your Device):
   When you visit our Service, we automatically collect certain information about your device and usage, which may include:

• Identifiers: IP address, unique device identifiers (e.g., cookie IDs, mobile ad IDs).
• Internet Activity Information: Information about your Browse activity, such as pages viewed, links clicked, referring URL, time spent on pages, navigation paths, and interactions with website elements.
• Technical Information: Browser type and version, operating system, platform, and other technology on the devices you use to access this Service.
• Geolocation Data: General geographic location derived from your IP address.

1. Information from Third Parties:
   We may receive information about you from third parties, such as:

• Social Media: If you interact with us on social media platforms or link your social media account to our Service, we may collect publicly available information you have made available on those platforms. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.
• Fraud Detection Services: When you express interest in becoming a customer, we may receive information from third parties that provide automated fraud detection services.
• Marketing and Analytics Partners: We may receive aggregated or de-identified information (which is not Personal Data) or, in some cases, limited Personal Data (e.g., email hashes for audience matching) from marketing and analytics partners, consistent with their privacy policies.

4. How Do We Use the Information We Collect? (Purposes and Legal Basis for Processing)

We use the Personal Data we collect from you for various specific purposes, based on distinct legal bases for processing as required by GDPR, and to fulfill our contractual obligations to you or with your consent.

• To Personalize Your Experience: To tailor our Service offerings and content to your individual needs and preferences.
• Legal Basis: Our legitimate interests in improving user experience.
• To Improve Our Website and Services: We continually strive to improve our Service offerings, user experience, functionality, and security based on the information and feedback we receive.
• Legal Basis: Our legitimate interests in developing and enhancing our business.
• To Improve Customer Service: Your information helps us respond more effectively to your customer service requests and support needs.
• Legal Basis: Performance of a contract with you (customer service related to orders) or our legitimate interests (general inquiries).
• To Process Transactions: To fulfill your orders, process payments, manage returns and refunds, and send order-related communications.
• Legal Basis: Performance of a contract with you.
• To Administer Contests, Promotions, Surveys, or Other Site Features: To manage your participation in promotional activities.
• Legal Basis: Performance of a contract (for participation rules) or your consent.
• To Send Periodic Emails (Transactional & Marketing):
  • Legal Basis: Performance of a contract with you; legitimate interests for essential service communications.
  • Legal Basis: Your consent. You can cancel your participation in any of these marketing email lists at any time by clicking on the opt-out link or other unsubscribe option at the bottom of each email.
• Transactional Emails: Emails related to your orders, account, or customer service inquiries are sent as a necessary part of our service.
• Marketing Emails: We only send marketing emails to people who have explicitly authorized us to contact them.
• For Marketing and Advertising (including Customer Audience Targeting): To display relevant advertisements to you on our Service and third-party platforms. By submitting your email address or accepting relevant cookies, you agree to allow us to use your email address (typically hashed) for customer audience targeting on platforms like Facebook, Google Ads, and other social media or advertising networks, where we display custom advertising to specific people who have opted-in to receive communications from us.
• Legal Basis: Your consent (for cookies and direct marketing) or our legitimate interests (for broader advertising based on de-identified data where consent isn't strictly required).
• For Analytics and Reporting: To understand how our Service is used, track performance, and improve our business strategies.
• Legal Basis: Our legitimate interests in understanding and optimizing our business performance; where cookies are involved, your consent.
• To Ensure Security and Prevent Fraud: To protect our Service, users, and business from fraudulent activity and unauthorized access.
• Legal Basis: Our legitimate interests in securing our business and preventing illegal activities; compliance with a legal obligation.
• To Comply with Legal Obligations: To meet our legal and regulatory requirements (e.g., tax, accounting, consumer protection laws).
• Legal Basis: Compliance with a legal obligation.

5. When Does Norenza Use End User Information from Third Parties?

Norenza collects certain data about "End Users" (individuals who interact with our customers' services, e.g., if you run an e-commerce site and we provide a service to you, your shoppers are "End Users"). This data is collected only as necessary to provide Norenza services to our direct customers.

End Users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information (e.g., through a social login), we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

Revised recommendation for this section (if you are purely D2C):

5. Information from Third Parties (Clarification)

As described in the "What Information Do We Collect?" section, we may receive information about you from third parties. This typically includes:

• Social Media Platforms: If you choose to interact with us on social media (e.g., liking our page, sharing our content) or use a social login feature on our Service, we may collect information you have made publicly available on those platforms. You can control how much of your information social media platforms make public by reviewing and adjusting your privacy settings on those sites.
• Fraud Detection Services: To protect against fraudulent transactions and activity, we may receive information from third-party services that help us assess risk.
• Analytics and Advertising Partners: We may receive aggregated, de-identified, or pseudonymized data from our analytics and advertising partners to help us understand user behavior and the effectiveness of our campaigns.

6. Do We Share the Information We Collect with Third Parties?

We may share the Personal Data we collect, and non-Personal Data (e.g., aggregated or de-identified data), with various categories of third parties for the purposes described in this Privacy Policy. We ensure that any third parties we share data with are contractually obligated to protect your information, use it only for the purposes for which we disclose it to them, and act in compliance with applicable data protection laws.

Categories of Third Parties with whom we may share your information include:

• Service Providers (Data Processors): We engage trusted third-party service providers to perform functions and provide services to us on our behalf. These "Data Processors" act strictly under our instructions. Examples include:
• Hosting and maintaining our servers and website (e.g., Shopify)
• Database storage and management
• Email management and marketing services
• Payment processing (e.g., Stripe, PayPal – we do not store full credit card numbers)
• Order fulfillment and shipping (e.g., ColisExpat, FedEx, DHL, your Delaware return facility)
• Customer service and support platforms
• Analytics providers (e.g., Google Analytics, Meta Pixel)
• Fraud prevention services
  We will share your Personal Data with these third parties solely to enable them to perform these services for us and for you.
• Business Partners & Affiliates: We may share information with our current and future affiliated companies (e.g., any entity under common control with ECOMIA SAS) and business partners whose products or services we believe may interest you, or who collaborate with us on certain offerings. This sharing will be consistent with the purposes outlined in this policy and your consent where required.
• Advertisers and Marketing Partners: We may share portions of our data (including IP addresses, but often in an aggregated, pseudonymized, or de-identified format) for analytics and advertising purposes with third parties such as web analytics partners, application developers, and ad networks. This includes "sharing" of data for cross-context behavioral advertising as defined by CCPA/CPRA, which you have the right to opt-out of. These partners may aggregate information about our advertising campaigns and your interactions with our website to provide auditing, research, and reporting for us and our advertisers.
• Business Transfers: If we are involved in a merger, acquisition, sale of assets, or other business reorganization, we may share or transfer your Personal Data and non-Personal Data to the successor entity. In such an event, we will notify you before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• Legal and Law Enforcement: We may disclose Personal Data and non-Personal Data about you to government or law enforcement officials, or private parties, as we, in our sole discretion, believe necessary or appropriate to:
• Respond to claims or legal processes (including subpoenas and court orders).
• Protect our rights and interests or those of a third party, or the safety of the public or any person.
• Prevent or stop any illegal, unethical, or legally actionable activity.
• Comply with applicable laws, rules, and regulations (e.g., tax laws).

7. Where and When is Information Collected?

Norenza collects Personal Data that you submit to us directly (e.g., when you fill out a form, create an account, or make a purchase). We also receive Personal Data about you from third parties as described in the "What Information Do We Collect?" section above.

8. How Do We Use Your Email Address?

By providing your email address on this website (e.g., by subscribing to a newsletter, creating an account, or making a purchase), you agree to receive emails from us consistent with your preferences and applicable law.

• Transactional Emails: Emails related to your orders, account, or customer service inquiries are sent as a necessary part of our service and our contractual obligation to you. You cannot opt out of these essential communications.
• Marketing Emails: We only send marketing emails to people who have explicitly consented to receive them, either directly through an opt-in or through a third party (where permissible). We do not send unsolicited commercial emails. You can unsubscribe from any marketing email list at any time by clicking on the opt-out link or unsubscribe option at the bottom of each email.
• Customer Audience Targeting: By submitting your email address (and subject to your cookie preferences and opt-out rights), you also agree to allow us to use your email address (typically in a hashed or pseudonymized format) for customer audience targeting on platforms like Facebook, Google Ads, and other social media or advertising networks, where we display custom advertising to specific audiences based on their engagement with us.
• Order-Specific Emails: Email addresses submitted solely through the order processing page will be used for the primary purpose of sending you information and updates pertaining to your order. However, if you have also provided the same email to us through another method (e.g., newsletter signup), we may use it for other purposes stated in this policy, consistent with your preferences and applicable consent.

9. How Long Do We Keep Your Information? (Data Retention)

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, and to comply with our legal and regulatory obligations. This also applies to any third parties with whom we share your information who carry out services on our behalf.

The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you and provide you services (e.g., for as long as you have an account with us or continue to use our Service).
• Whether there is a legal obligation to which we are subject (e.g., certain laws require us to keep records of your transactions for a certain period before we can delete them).
• Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

When we no longer need to use your Personal Data, and it is not required to be kept by law, we will either remove it from our systems, securely delete it, or anonymize it so that it can no longer identify you.

10. How Do We Protect Your Information? (Security Measures)

We implement a variety of robust technical and organizational security measures designed to maintain the safety and integrity of your Personal Data when you place an order, enter, submit, or access your Personal Data.

• Secure Server & Encryption: We utilize secure server technology (HTTPS/TLS encryption) to protect data transmitted between your browser and our Service. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL/TLS) technology and then encrypted into our Payment Gateway Providers' databases. This information is only accessible by those authorized with special access rights to such systems, and they are required to keep the information confidential.
• PCI DSS Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI DSS) to ensure the secure handling of credit card information. We do not store full credit card details on our servers after a transaction.
• Physical, Electronic, and Managerial Safeguards: We have implemented appropriate physical, electronic, and managerial procedures to help safeguard and prevent unauthorized access, maintain data security, and ensure the correct use of your information. This includes access controls, internal policies, and regular staff training.
• Limitations: While we strive to use commercially reasonable efforts to protect your Personal Data, it's important to understand that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of information you transmit to Norenza or warrant that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our safeguards. If applicable law imposes any non-disclaimable duty to protect your Personal Data, you agree that intentional misconduct will be the standard used to measure our compliance with that duty.

11. International Data Transfers

As ECOMIA SAS is a French company, your Personal Data may be transferred from the European Economic Area (EEA) to the United States and other countries where our service providers, affiliates, or data storage facilities are located. These countries may not have data protection laws equivalent to those in the EEA.

To ensure your Personal Data remains protected during such transfers, we implement appropriate safeguards as required by GDPR. This typically includes:

• Standard Contractual Clauses (SCCs): We rely on the European Commission's Standard Contractual Clauses with our service providers to ensure equivalent data protection standards.
• EU-U.S. Data Privacy Framework (DPF): Where applicable, we may transfer data to U.S. entities that are certified under the EU-U.S. Data Privacy Framework (and its UK Extension) and the Swiss-U.S. Data Privacy Framework, which provide a recognized mechanism for transferring personal data to the U.S. in compliance with GDPR.
• Your Consent: To the fullest extent allowed by applicable law, by using our Service, you voluntarily consent to the cross-border transfer and hosting of your Personal Data.

By using our Service, you understand and agree to this international transfer and processing of your Personal Data.

12. Is the Information Collected Through the Norenza Service Secure?

We take significant precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. Additionally, people can commit intentional crimes, make mistakes, or fail to follow policies. Therefore, while we use reasonable efforts to protect your Personal Data, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your Personal Data, you agree that intentional misconduct will be the standard used to measure our compliance with that duty.

Recommendation: I will remove this as a separate section to avoid redundancy and merge any unique points into Section 10.

13. Your Privacy Rights

Your rights regarding your Personal Data depend on your relationship with Norenza and the applicable data protection laws.

A. General Data Subject Rights (Applicable under GDPR and generally good practice):

You have the right to request:

• Access: To confirm whether we are processing your Personal Data and to request a copy of the Personal Data we hold about you.
• Rectification (Correction): To request the correction of inaccurate or incomplete Personal Data we hold about you.
• Erasure (Deletion/Right to be Forgotten): To request the deletion of your Personal Data, under certain circumstances (e.g., data is no longer necessary for the purposes for which it was collected, you withdraw consent, or there's no overriding legitimate interest for us to continue processing).
• Restriction of Processing: To request that we restrict the processing of your Personal Data, under certain circumstances (e.g., if you contest the accuracy of the data, or the processing is unlawful but you oppose erasure).
• Data Portability: To receive your Personal Data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller, where processing is based on consent or contract and carried out by automated means.
• Object to Processing: To object to the processing of your Personal Data, under certain circumstances (e.g., where processing is based on legitimate interests or for direct marketing).
• Rights in relation to automated decision-making and profiling: The right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. (Norenza does not engage in such automated decision-making that produces legal or similarly significant effects).
• Withdraw Consent: Where we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority (e.g., the CNIL in France) if you believe your privacy rights have been violated.

Important Note on Data Deletion: It is not technologically possible to remove every record of the information you have provided to us from our systems instantly or completely. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate and delete immediately. However, promptly after receiving your verified request, all Personal Data stored in databases we actively use and other readily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable. This will not affect other information that we maintain, or information that we have provided to third parties under this Privacy Policy prior to such update, correction, change, or deletion.

B. California Privacy Rights (CCPA/CPRA):

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) regarding your Personal Information.

Your California Privacy Rights include:

• Right to Know: You have the right to request that we disclose what Personal Information we collect, use, disclose, and sell/share.
• Right to Delete: You have the right to request the deletion of Personal Information that we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request the correction of inaccurate Personal Information that we maintain about you.
• Right to Opt-Out of Sale/Sharing: You have the right to opt-out of the "sale" or "sharing" of your Personal Information. Under the CCPA/CPRA, "sale" includes disclosing Personal Information to a third party for monetary or other valuable consideration, and "sharing" includes disclosing Personal Information for cross-context behavioral advertising. We do not "sell" your personal information in the traditional sense. However, our use of cookies and other tracking technologies for targeted advertising (as described in the "Advertising" and "Cookies for Advertising" sections) may be considered "sharing" under California law.
  • Utilizing a Global Privacy Control (GPC) signal, if available in your browser.
  • Contacting us via the methods provided in the "Contact Us" section below.
• To Opt-Out: You can exercise your right to opt-out of "sharing" by:
• Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to limit the use and disclosure of your Sensitive Personal Information (e.g., precise geolocation) to what is necessary to perform the services or provide the goods reasonably expected by an average consumer. We do not generally collect Sensitive Personal Information for purposes beyond what is necessary to provide our services, nor do we use or disclose it for purposes that would require a right to limit.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

Exercising Your Privacy Rights:

To exercise your rights (including Right to Know, Delete, Correct, or Opt-Out), please submit a verifiable consumer request to us by:

• Emailing us at: hello@norenza.com
• Calling us at: +1-302-215-5702
• Submitting a request through our online Contact Form.

We will verify your request by asking you to provide information that matches the information we have on file about you. You may also authorize an agent to make a request on your behalf. We will respond to your request within 45 days, and if necessary, may extend this period by another 45 days (total 90 days), with prior notice.

14. Sale of Business

We reserve the right to transfer information, including Personal Data, to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of ECOMIA SAS or any of its Corporate Affiliates (as defined below), or that portion of ECOMIA SAS or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization, or similar proceeding. In such an event, the third party will be required to agree to adhere to the terms of this Privacy Policy.

15. Affiliates

We may disclose information (including Personal Data) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity that directly or indirectly controls, is controlled by, or is under common control with ECOMIA SAS, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

16. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of France, without regard to its conflict of laws principles. You agree that any legal action or proceeding arising under or relating to this Privacy Policy shall be brought exclusively in the courts located in Strasbourg, France. You hereby consent to the personal jurisdiction and venue in these courts.

Notwithstanding the foregoing, nothing in this Privacy Policy shall prevent you from exercising your rights under the mandatory consumer protection laws applicable in your country of residence, including those in the United States (such as the CCPA/CPRA for California residents).

17. Your Consent

By using Norenza, registering an account, making a purchase, or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website or use our services. Your continued use of the website, direct engagement with us, or continued use following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your Personal Data will mean that you accept those changes. We have updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it’s being used.

18. Links to Other Websites

This Privacy Policy applies only to our Services. Our Services may contain links to other websites not operated or controlled by Norenza. We are not responsible for the content, accuracy, or opinions expressed on such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us. Please remember that when you use a link to go from our Services to another website, our Privacy Policy is no longer in effect. Your Browse and interaction on any other website, including those that have a link on our platform, are subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you. We encourage you to review the privacy policies of any third-party websites you visit.

19. Advertising & Cookies

This website may contain third-party advertisements and links to third-party sites. Norenza does not make any representation as to the accuracy or suitability of any of the information contained in those advertisements or sites and does not accept any responsibility or liability for the conduct or content of those advertisements and sites and the offerings made by the third parties.

Advertising helps support Norenza and many of the websites and services you use, often making them free of charge. We work hard to ensure that ads are safe, unobtrusive, and as relevant as possible.

Third-party advertisements and links to other sites where goods or services are advertised are not endorsements or recommendations by Norenza of the third-party sites, goods, or services. Norenza takes no responsibility for the content of any of the ads, promises made, or the quality/reliability of the products or services offered in all advertisements.

Cookies for Advertising & Other Purposes:

• Advertising Cookies: These cookies collect information over time about your online activity on our website and other online services to make online advertisements more relevant and effective for you. This is known as interest-based advertising or cross-context behavioral advertising. They also perform functions like preventing the same ad from continuously reappearing and ensuring that ads are properly displayed for advertisers. Without cookies, it is very difficult for an advertiser to reach its audience or to know how many ads were shown and how many clicks they received.
• Other Cookies: Norenza uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website. While some cookies are essential for the core functionality of the website (e.g., maintaining your login session, remembering items in your shopping cart), others are non-essential. However, without these non-essential cookies, certain functionality (like videos) may become unavailable or you may be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously. We never place Personally Identifiable Information directly in cookies.

Blocking and Disabling Cookies and Similar Technologies:

Wherever you are located, you may also set your browser to block cookies and similar technologies. However, this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of the website's features and services. You should also be aware that you may lose some saved information (e.g., saved login details, site preferences) if you block cookies on your browser. Different browsers offer different controls. Disabling a cookie or category of cookies does not delete the cookie from your browser unless manually completed through your browser's function.

For more detailed control over cookies and tracking technologies, especially for California residents, please refer to the "Your Privacy Rights" section regarding your Right to Opt-Out of Sale/Sharing.

20. Children’s Privacy

Our Service is not directed to children under the age of 16, and we do not knowingly collect Personal Data from children under 16 without verifiable parental consent. If we become aware that we have collected Personal Data from a child under the age of 16 without parental consent, we will take steps to delete that information as quickly as possible. If you believe that we may have collected Personal Data from a child under 16, please contact us.

21. Changes to Our Privacy Policy

We may change our Service and policies from time to time, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through a prominent notice on our Service or by email) before we make material changes to this Privacy Policy and allow you to review them before they go into effect. Then, if you continue to use the Service after the revised Privacy Policy becomes effective, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

22. Third-Party Services

We may display, include, or make available third-party content (including data, information, applications, and other products/services) or provide links to third-party websites or services ("Third-Party Services").

You acknowledge and agree that Norenza shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Norenza does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services. Third-Party Services and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties' terms and conditions and privacy policies. We encourage you to review the privacy policies of any third-party websites you visit.

23. Contact Us

Don't hesitate to contact us if you have any questions or concerns regarding this Privacy Policy or your privacy rights.

• Via Email: hello@norenza.com
• Via Our Contact Form: CONTACT US
• Via Phone Number: +1-302-215-5702

Company Information

• Company Name: ECOMIA SAS
• Main Operating Address: 4 Rue d'Alger, 67000 Strasbourg, France
• Email: contact@ecomia.fr
• Contact Form: CONTACT US
• Phone: +1-302-215-5702
• Company Number: 98163469400013
• TAX Number: FR02981634694
• Customer Service Hours: Monday to Friday, 8:00 AM to 5:00 PM